Privacy Policy

Last Updated: February 20, 2026

AI Wholesale Dialer ("we," "us," "our") operates aiwholesaledialer.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Account Information: Name, email address, phone number, and password when you create an account.

Payment Information: Billing details processed securely through Stripe. We do not store credit card numbers.

Usage Data: Call logs, lead data you import, AI coaching interactions, and feature usage analytics.

Call Recordings: When enabled, call recordings and transcriptions are stored to provide AI coaching and analysis features.

Device Information: Browser type, IP address, device identifiers, and operating system.

2. How We Use Your Information

• Provide, maintain, and improve our dialer and AI coaching services
• Process transactions and send billing notifications
• Send welcome emails, trial reminders, and service updates
• Analyze usage patterns to improve product features
• Provide customer support
• Comply with legal obligations

3. Call Recording Disclosure

Our platform may record calls for AI coaching and quality purposes. You are responsible for complying with all applicable call recording laws, including obtaining consent from call participants where required by state or federal law. Many states require two-party consent for call recording.

4. TCPA & DNC Compliance

You agree to comply with the Telephone Consumer Protection Act (TCPA), Do-Not-Call (DNC) regulations, and all applicable telemarketing laws. Our platform provides tools to help manage DNC lists, but compliance is ultimately your responsibility.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Stripe (payments), Twilio (telephony), AWS (hosting/email), Deepgram (transcription)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies & Tracking

We use essential cookies for authentication and session management. We may use analytics cookies to understand how our service is used. You can control cookies through your browser settings.

7. Data Retention

• Account data: retained while your account is active, plus 30 days after deletion
• Call recordings: retained for 90 days unless you delete them sooner
• Billing records: retained for 7 years per tax requirements
• Lead data: retained while your account is active; exportable on request

8. Data Security

We implement industry-standard security measures including encrypted connections (TLS/SSL), hashed passwords (bcrypt), parameterized database queries, and access controls. However, no method of transmission over the Internet is 100% secure.

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your lead and call data
• Opt out of marketing emails
• Withdraw consent for data processing

To exercise these rights, contact us at support@aiwholesaledialer.com.

10. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our website.

12. Contact Us

For privacy questions or concerns:
Email: support@aiwholesaledialer.com
Website: aiwholesaledialer.com